| Most feedback on the HDC website is managed from a web form that
creates a database record and also sends email to the
appropriate member of the board of directors and the requester. The feedback
webform can be reached from the purple navbar link at
the top of every website page or the
feedback link at the footer of every web page. The form provides
7 entries (6 mandatory, as delineatied by an asterix in the label)
to identify the exact type of issue or help needed. The labels of
the information types in the left column of the form are links to
their respective help page which will explain what they are, what
types of information they are looking for, and the meanings of any
menu items. If a mandatory field is not filled in, upon submission
the form will identify which ones are missing and direct the
requester to click on the back button of their browser to enter
the missing information.
The form is open
to anyone, and for any member or guest who is logged into their website
account, many of the form fields are pre-populated. Once the mandatory
fields are filled in and the 4 digit captcha image text box is filled
in (e.g. enter the 4 digit number from the image in the box near the bottom
of the page), click on the Submit Feedback button at the bottom of
the page. You should receive an email confirmation within a few minutes.
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